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Shipping Protection

Shipping Protection

Regular price $3.90 CAD
Regular price Sale price $3.90 CAD
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What's included in the Mystic Print Post Club?

Limited edition signed art prints, Oracle collectibles, and a little whimsical wonder, gathered into one envelope each month.

The Mystic Print Post is more than mail. It is a monthly ritual, and a moment set aside to slow down and return to yourself. Each envelope is a small sacred offering, made to be opened with your hands and savoured. At its heart are my original pieces to frame and live with, an oracle message to guide you, and a quiet space to reflect and dream. Every piece is layered with colour, pattern, and timeworn motifs, chosen to conjure a feeling of nostalgia.

No two editions are ever alike, so each month arrives as its own quiet ceremony, a gift you give yourself again and again.

Inside, you'll find:

  • A personal letter from me, sharing a message for the month and the oracle message for your mini card
  • A signed 5 x 7 art print from my painting series, a new surprise with every edition
  • A 5 x 7 print of a Tarot card from my forthcoming deck, with a message drawn from its wisdom printed on the reverse
  • A mini collectible Oracle card
  • A reflective journal page to help you sit with the month's theme
  • A Mystic sticker

Can I gift a membership?

Yes, and it makes a truly beautiful gift. We recommend choosing the 6 month or 12 month membership, then entering your recipient's shipping address at checkout so their envelopes arrive at their own door. Because these plans are prepaid, there is nothing to cancel later and no surprise renewal, so it is a complete gift from beginning to end. If you would like to include a custom note or begin the gift with a particular month's edition, just reach out to us and we will help make it magical.

Do you offer tracking?

No, and that is part of the magic. Your envelope travels the old fashioned way, by regular snail mail, with no tracking numbers or notifications to break the spell. There is something precious about not knowing the exact moment it will arrive, only that it is making its way to you. Let the waiting become part of the ritual, a slow and analog anticipation that makes finding it in your mailbox feel like a small piece of everyday magic. You will receive an email once yours has been sent, and then the rest is left to wonder.

When will my order ship?

Orders are mailed out at the end of each month. The cutoff to join is the 25th, so if you sign up by then, your envelope goes out with that month's send. Sign up after the 25th and your first envelope will arrive with the following month's mailing. You'll receive a confirmation once yours is on its way.

How does billing work?

When you join, you choose your plan and are charged at checkout. The month to month plan renews automatically each month until you cancel. The 6 month and 12 month plans are paid in full up front and cover that entire term, so you will not be billed again until the term ends.

Where do you ship to?

We ship worldwide from Danielle's art gallery studio in Sidney, BC. Once your envelope is mailed, delivery within Canada and the United States usually takes one to three weeks, while international orders can sometimes take four to six weeks depending on your location and local postal service.

What if my mail is lost or never arrives?

Standard mail can occasionally run late, so please allow up to three weeks after your confirmation for delivery within Canada and the United States, or up to six weeks for international orders. If your envelope still has not arrived after that, reach out to us and we will happily send a replacement.

How do I update my shipping address?

Moved or need to change your address? Just reach out to us before the 25th of the month and we will update it so your next envelope reaches your new home.

What if my prints arrive damaged?

We pack every envelope with care, but if anything arrives damaged, just reach out to us within 14 days with a photo and we will make it right.

Can I pause or cancel my membership?

Month to month members can pause or cancel anytime by reaching out to us, and it takes effect before your next billing date. If you have already been billed for the current month, that month's envelope will still be sent to you. The 6 month and 12 month memberships are prepaid for the full term. You will receive every edition you have paid for, and these plans are not eligible for pausing or refunds once they begin.

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Shipping

As a home-based business, we are always committed to processing each order as quickly as possible. To help speed up this process, please ensure all of your shipping information is correct and entered in English or Japanese for orders to Japan or the accuracy of the destination may become lost in translation. 

 Once your order leaves ships, it is entirely in the care of the postal/courier service. If you have any special requests or need a package delivered by a certain date, please contact us directly to discuss.

Orders are generally fulfilled within 2-4 business days, with exception of pre-Ordered items, orders that contain pre-ordered items (can ship items separately upon request) and some items like art prints, canvases, greeting cards (made to order) . All of our decks are now shipped from our Fulfillment parter NextSmartShip in Shenzhen, China. This is where our decks are printed so it saves everyone time and resources. Orders are typically delivered in 7-15 business days. 

 

Prints and Journals will be shipped separately from any decks so you will receive your items at different times and also receive more than one tracking number. 

Customs fees/import taxes are not included in our pricing, and are solely the responsibility of the buyer but we always try to choose shipping methods that are inclusive of import taxes if and when possible.

Returns

We generally do not accept any returns on any of our items. The only exception would be if a package has not been opened, is in original condition and you cover the cost of shipping to return the item. In this case, once received we will refund the cost of the item only.  However, if you notice any issues with your item at the time of receipt, please send us an email to discuss. 

Starseed Designs does not take any responsibility for any item that is lost, stolen, or damaged during transit although we offer third party protection at checkout through ShipTection which does cover all mentioned potential issues and is highly recommended. If no extra insurance is added then a direct claim between purchaser and the shipping carrier will be required in these instances which can take up to 21 days to resolve.

Please contact us as orders@daniellenoel.art with any questions that you have related to your order.